• Do they offer personal tech support or email tech support?
• How long have they been in business?
• Do they use Delta Technology?
• If their prices are really low, ask yourself "Why?"
• Do they offer a fully functional free trial?
• Do they offer tech support during the free trial?
• Do they store your files on tape after a couple of weeks?
• Do they offer a true backup service or is it web based drive storage?

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