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Terms
and Conditions
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The
following standard terms and conditions are hereby incorporated into that
certain Service Plan, dated ______________________, 2003 as if fully set forth
therein:
- WARRANTIES: Subterranean Data SERVICES CO., LLC
of Idaho agrees to respond to any emergency interruption of e-vault service in
a timely manner and at no expense to the subscriber. Subterranean Data
SERVICES CO., LLC of Idaho agrees to maintain and service all Subterranean Data
SERVICES CO., LLC of Idaho equipment necessary to fulfill the terms of this
service at no expense to the subscriber. SUBTERRANEAN DATA SERVICES CO.,
LLC OF IDAHO MAKES NO REPRESENTATION OR WARRANTY EITHER EXPRESSED OR IMPLIED
REGARDING THE SERVICES OR SYSTEM EQUIPMENT, AND SPECIFICALLY DISCLAIMS ANY
WARRANTY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE, AND ASSUMES NO
OBLIGATION WITH RESPECT TO THE ENFORCEMENT OF ANY MANUFACTURES WARRANTIES AND
GUARANTEES. No defect, unfitness, or other condition of system equipment
or services shall relieve customer of the obligation to pay any charges
hereunder or perform any obligation under this Service Plan.
- SOFTWARE EQUIPMENT: Subscriber agrees to
allow SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO access to backup
premise software equipment for the purposes of testing, upgrading, and
other necessary maintenance procedures. For the duration of the
Service Plan and thereafter, the customer premise software equipment shall
remain the sole property of SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO
unless otherwise agreed by both parties in writing.
- PAYMENT
OBLIGATION: Subscriber shall pay SUBTERRANEAN DATA SERVICES CO., LLC OF
IDAHO for service pursuant to the terms of this service plan. The
price of service is exclusive of applicable sales taxes.
SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO will invoice subscriber
monthly, semi-annually, or annually, as the subscriber chooses,
for service provided hereunder. A usage itemization shall accompany
each invoice. Invoices shall be due and payable upon receipt.
Undisputed charges for the service that are not paid within 30 days after
subscriber’s receipt of the invoice shall be past due. Interest of
1.5% per month will be charged on past due amounts beginning the 31st
day following invoice date. SUBTERRANEAN DATA SERVICES CO., LLC OF
IDAHO will have the right to terminate this Service Plan if Subscriber
fails to pay the invoices on a timely basis.
- SERVICE
CHARGES: Subscriber shall be responsible for any additional installation
and charges resulting from changes in account status for the term of this
Service Plan.
- TERMINATION:
This Service Plan can be terminated prior to the end of the term by
Subscriber notifying SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO of their
intentions to cancel sixty (60) days prior to cancellation date. In
the event of cancellation, if the subscriber would like a CD Recovery Disk
burned, Subscriber shall be obligated to pay SUBTERRANEAN DATA SERVICES
CO., LLC OF IDAHO the customary fee of burning a CD Recovery Disk.
- LIMITATION OF LIABILITY: In the no event shall
either party be liable for special, indirect, consequential or exemplary
damages, including loss of profits, loss of customers, loss of software, or
loss of goodwill arising from the relationship or conduct of business
hereunder. SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO will not be liable for the actions, omissions, or
negligence of any other company furnishing any portion of service to
Subscriber. SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO will not be
liable for any failure of performance hereunder due to causes beyond its
control including, but not limited to, civil disorders, fire, flood or other
disasters, labor problems or regulations or actions taken by any governmental
agency having jurisdiction over SUBTERRANEAN DATA SERVICES CO., LLC OF
IDAHO. Subscriber shall indemnify and hold harmless SUBTERRANEAN DATA
SERVICES CO., LLC OF IDAHO against: (I) claims for libel, slander, or
infringement of copyright arising out of the material, data, information, or
other content transmitted over facilities and/or stored by facilities
furnished by SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO; (ii) claims for
damage to Subscriber’s or authorized user’s premises including claims made by a
third party resulting from the furnishing of service by SUBTERRANEAN DATA
SERVICES CO., LLC OF IDAHO when said damages is not the result of negligence of
SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO agents or employees; (iii) patent
infringement claims arising from combining or connecting SUBTERRANEAN DATA
SERVICES CO., LLC channels with Subscribers provided equipment or
systems. The liability of SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO
for damages arising out of mistakes, omissions, interruptions, delays, errors,
or defects in transmission occurring in the course of furnishing service or
software equipment shall in no event exceed an amount equivalent to the
proportionate charge to the Subscriber for the period of service during which
such mistake, omission, interruption, delay, error, or defect in transmission
occur.
- INTEGRATION:
Except as set forth with respect to tariffed services, this Service Plan,
order form and attachments, if any, constitute the entire agreement of the
parties and supersede all prior discussions or agreements, including but
not limited to any advertising, brochures, or solicitations.
- BINDING
AGREEMENT: This Service Plan shall be binding upon, and inure to the
benefit of, the parties’ respective successors and assigns.
- ASSIGNMENT:
Subscriber shall not transfer, assign or convey this Service Plan to any
other party without SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO’s prior
written consent.
- 30-DAY
TRIAL PERIOD/BILLING: The client has 30 days from the date of software
install to evaluate the service. If client does not wish to continue the
service and cancels, either by phone, in writing or by e-mail, before the
30 days has expired, then the client will not be billed for the 30-day
trial period. If the client has cancelled within the 30-day trial period,
client will not be billed for setup/licensing fees. If the client wishes
to continue the service or does not contact local office of SUBTERRANEAN
DATA SERVICES CO., LLC, before the 30 days has expired, the client will be
billed for the first 30 days, and for setup/licensing fees, according the
prices SUBTERRANEAN DATA SERVICES CO., LLC has posted on their web site www.trueevaulting.com. Billing
will continue, by invoice and on a monthly cycle, unless the client has
made other arrangements with SUBTERRANEAN DATA SERVICES CO., LLC.
- CONFIDENTIALITY: SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO agrees
to treat all Subscriber data with utmost confidentiality. SUBTERRANEAN DATA
SERVICES CO., LLC OF IDAHO will not divulge Subscriber lists, Subscriber names
or any other specific Subscriber data to any third party without prior written
consent of said Subscriber, with the sole exception of references. Subscriber
may be used as a reference on the web site, marketing
material, in presentations or any other manner seen
fit by SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO. However, SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO will
not use Subscriber as a reference with the prior
consent, written or oral, of said Subscriber. Once
Subscriber has given permission to SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO for them to be used as a reference, that permission
remains in effect until specially revoked or altered
by the Subscriber. Said Subscriber may, at any time,
put restrictions on the way they are to be used
as a reference; said restrictions must be submitted
to SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO in writing. SUBTERRANEAN DATA
SERVICES CO., LLC OF IDAHO will contact said Subscriber before references are
given, confirming that Subscriber still agrees to be used as a reference. In
the event that SUBTERRANEAN DATA SERVICES CO., LLC OF IDAHO goes out of
business, all Subscriber information will either be returned to respective
Subscribers or destroyed, at Subscriber’s option. However, should SUBTERRANEAN
DATA SERVICES CO., LLC OF IDAHO be bought by another company, Subscriber lists
and Subscriber data will be transferred to the purchasing company with the
purchasing company agreeing to abide by the terms of this Subscriber contract,
in its entirety.
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Copyright (c) 2003-2007 SUBTERRANEAN
DATA Services, LLC. All rights reserved. Contact
us
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