Medical Field

"SDS saves us at least 8 hrs a month, plus my time and not having to buy tapes. They give us peace of mind and provide great service!" - Barb Holbrook - Office Manager for Dr. William Pritchard

I never thought I really had anything “that important” that I couldn't live without until 3 months of our accounting data was accidentally overwritten. I panicked at first, but then I remembered I had just signed up with Subterranean Data Services a couple of weeks before. Now it was time to put them to the test. I called SDS and they had someone there in 5 minutes
Within minutes after arriving, they had recovered my accounting data; all of it. It was really like a miracle. To think, if I hadn't backed up my data with Subterranean Data Services, I don’t know what I would have done.
- Dr. Robert Braswell

Small Business Owners

"This service (e-vaulting) is awesome. I love not having to deal with tapes anymore." - Leiko Culbersten, Office Manager, Southwest Washington Building Industry Association

I was upgrading to Quick Books 2001 when I accidentally overwrote 7 years of accounting data. I freaked - an automatic reaction from past experiences of losing data before true e-vaulting. Then I remembered I’m not only one of the owners of Subterranean Data Services, I’m also a client. I brought up the backup program: click, click, click, PIN, click and my file was back in seconds. I’ve been a professional software engineer for over 20 years. Nothing comes close to this in convenience and reliability. - Jerry Adcock, Subterranean Data Services

Thank you, SDS!
I didn't think we really needed a backup and recovery service, but your backup ideas and networking ideas were so good, I thought it would be worth trying. After getting my computers networked and set up with your automated backup and recovery service, everything went smoothly, and unnoticed. 

Unfortunately, our client database program was running when there was a power outage at the office, and the next morning, the program would not work at all. Talking with tech support, it was necessary to totally remove the program and reinstall it, and they asked if the database was backed up. I remembered the "automatic backup to an underground vault across town", and the technician laughed.  Well, we got the program installed, but of course there was no data. 

To make a long story short, I was able to recover the entire client database by following the detailed e-mail instructions John sent.  This could have cost thousands of dollars to recover. - Cindy Perttu, Results Realty